Kim Barloso

Fixing the "Failed to connect to Google servers" error


"Failed to connect to google servers" error occurs when adding an account, as well as when logging into Play Market, Google Play, and even Youtube. A window appears on your smartphone screen saying "Failed to connect to Google servers - try again later". It's not the most pleasant, but rather a common notification, received most often by owners of phones Meizu M5, Huawei, Samsung, etc.

We have collected the most effective ways, they will help you to eliminate the problem and get your apps working properly:

  1. Clearing Android cache
  2. Restoring date and time
  3. Invalid DNS servers
  4. Removing broken apps
  5. Create account
  6. Checking hosts for errors
  7. Reset via Recovery
  8. Other ways to fix

Method 1. Clearing the application cache

This is one of the easiest and most common way to fix different problems encountered with Android. This also applies to the question "What to do when you cannot connect to Google servers".

Empressive Tip : you should not clear the cache and the data in only one application but in a complex way.

How to clear the application cache:

  • "Settings - Applications - [Application name] - Memory - Clear cache"

I recommend to reboot the phone to test the result.

On how to clear the application cache, please read the article: Cleaning the cache on your Android

Method 2. Check date and time on your phone

One of the easiest causes of error is incorrectly set date and time. They do not always match the validity of Google Certificates, which may result in an error. To fix it, simply find out the appropriate time zone and set it on your phone.

Technique : How to fix the time on your phone

  1. Go to "Settings > General settings > Date and time".
  2. The option "Autodetect time" is responsible for the automatic time setting. Slide the slider to the right to enable it.

Method 3. Check your DNS servers

Communication error with Google servers may occur when you are not connected to the Internet. In this case, simply enable 3G or connect to wi-fi. Another reason may be that your DNS servers may not be working correctly. To solve this problem you need

  1. Go to your DNS Servers settings;
  2. Select as the server.

If the problem occurs through your ISP, after these actions Play Market should work properly and the error "Can not contact Google Server" will be resolved.

System 4: Removal of third-party applications

There may be applications installed on your phone that modify the settings and prevent you from communicating with Google servers. One of these applications is Freedom. To solve the problem you need to uninstall the application on your smartphone, however it's better to do it using special programs such as "Clean Master", "History Eraser" and others.

Best apps to uninstall other apps

If the app was previously installed and uninstalled, you can repeat the installation. If you are still unable to sign in to Google, uninstall Freedom and reboot your phone.

Method 5: Creating a new account

If you are unable to access your Play Market with your old account, you can try to create a new account. To do this

  1. Go to "Settings - Accounts and Archive - Accounts",

  2. Find the line "Add account", select "Google".
  3. If the Play Market is working, download any application to make sure there are no errors.
  4. Clear your new account
  5. Check the servers with the old username and password.

Method 6: Check your hosts file

Another reason why you may encounter an error when logging into Google is related to your hosts file. If it has been modified (by a virus or a user), it may affect Google Play, Play Market, Youtube and other applications. There are two ways to fix the hosts file issue:

Manually :

  1. Install Root Explorer and any text editor.
  2. Install Root Explorer grant you root permission.
  3. Root the folder containing the file and open it in a text editor.
  4. Delete the file and save it.
  5. Reboot the phone.

Through the Lucky Patcher :

  1. Install this program on the phone.
  2. Open it and block the advertisement on your device.
  3. Let us enter the menu and find the item "Clean the hosts file".
  4. Delete data and reboot the smartphone.

Method 6: Reset via Recovery

If none of the proposed methods worked, start the Recovery mode. We are interested in 2 options: Wipe Cache Partititon and Wipe data/factory reset. Effective resetting, which more often than not gives a positive result.

So you can fix the Google services on your Android in several ways. Which one is right for you? You will find the answer to this question only by experimenting each of the proposed methods on your phone.

A few more options to fix the error

Even after all the listed actions Google Play on Meizu, Asus and other smartphones can have problems communicating with the servers. There are several ways to continue the fight:

  1. In older OS versions go to settings and disable "Always Active Mobile Transfers".
  2. Uninstall the Google Account from the phone and then enter the Google Menu and log back in to the account through two-step authentication, to be disabled after login.
  3. Check whether Google app permissions are enabled. To do this, go to settings, find the section "App Manager" and "Permissions". For a successful communication with the Google servers all permissions for the corresponding applications must be activated.

“Hello. My name is Kim. I discovered that technology, when used with a purpose, can be pretty amazing. To share the wonder of tech, I’ve written for blogs like and With over three years of freelance writing experience in the technology and entertainment niche, I can write a storm about a software app, a cool browser extension, a new mobile device and other geek-centric stuf... “

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Kim Barloso